Terms of Use

1. Introduction

The domain name www.finecraftstudio.com (“Website”) is a site operated by Finecraft Studio Private Limited, a company incorporated under the laws of India with a registered office at [Your Address]. By using the services on www.finecraftstudio.com, you agree to the following Terms of Service, conditions, and policies, including those available by hyperlink, with Finecraft Studio Private Limited. These Terms of Service may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made.

We reserve the right to review and withdraw or amend the services without notice. If you do not agree with its terms, please do not use this Website.

2. Services

Finecraft Studio offers a range of services including, but not limited to, selling, promoting, and purchasing art-related products; interacting with other members; and using Finecraft Studio’s product production service, which includes payment processing, transaction handling, product manufacturing, packaging, order fulfillment, and customer service. For customizable or quick-buy products, the dispatch time is usually 10-12 days, which may increase due to unforeseen events.

3. Privacy

Our Privacy Policy, incorporated by reference into these Terms of Service, outlines how we use personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy and warrant that all data provided by you is accurate and up-to-date.

The products and services on this site are provided without warranties of any kind, either expressed or implied, and Finecraft Studio Private Limited disclaims all or any of them to the fullest extent. Finecraft Studio Private Limited does not warrant that the products/services offered will be error-free or that defects will be corrected. Furthermore, we do not guarantee that this site or the server that makes it available will be free of viruses or other harmful components.

Under no circumstances shall Finecraft Studio Private Limited be liable for any loss of data, lost profits, or damages of any kind arising from the use of or inability to use the products/services on the site. In no event shall Finecraft Studio Private Limited’s liability to the user exceed the amount paid by the user for the specific service/product.

Finecraft Studio Private Limited reserves the right to make changes to the contents, products, or services described on this site. Prices and availability of items are subject to change without notice. Any prices on this site may not reflect actual selling prices in your area, and we reserve the right to limit sales, including prohibiting sales to resellers.

All rights, titles, and interests worldwide are legally reserved. The contents of our website are intended solely for personal and non-commercial use. Any use beyond this, such as reproducing, publishing, displaying, modifying, selling, or distributing any materials from Finecraft Studio Private Limited, is prohibited without prior written permission.

4. Pricing

While we ensure that all price details on the website are accurate, errors may occur. If we discover an error in the price of any goods you have ordered, we will inform you as soon as possible. If we cannot contact you, we will treat the order as canceled and refund any payments made. The products available on the website are for retail sales intended for end-user consumption only and are not available for resale.

Prices are subject to change without notice, although such changes will not affect orders that have already been dispatched. Listed prices include VAT (or similar sales tax) as applicable, and prices listed on the website apply only to items purchased via the website.

5. Exactness of Products

Product images on the website are for illustrative purposes only. We have made every effort to display colors accurately, but we cannot guarantee your computer’s display will accurately reflect product colors. Sizes and measurements are approximate, and while we aim for accuracy, slight variations may occur. Custom products may differ slightly from displayed images, but we strive to keep them as close as possible.

In its absolute discretion, Finecraft Studio Private Limited may deliver a similar or alternate product when necessary.

6. Delivery

You will receive various delivery options during the order process, which will vary based on your location. An estimated delivery time will be displayed on your order summary. After placing your order, you will receive a summary email with estimated delivery time. In case of delays due to unforeseen circumstances, we will reach out via email or SMS. Finecraft Studio does not compensate for delays in delivery.

Ensure correct delivery details in your order, as we are not responsible for delays or non-delivery due to incorrect information or if premises are locked. While we work with reliable delivery partners to meet delivery expectations, delays can occur in some cases.

7. Returns and Refunds

If you receive a defective or incomplete product, please contact us immediately, and we will work toward a satisfactory solution. Products may be returned within 10-12 days if defective or non-functional. To receive a credit, you must return the item in its original condition, unused and with original packaging. Refunds are issued to the original payment method within 10-12 working days.

8. Intellectual Property Rights

All intellectual property rights associated with the products are the exclusive property of Finecraft Studio Private Limited.

9. Law and Jurisdiction

These terms are governed by and interpreted under Indian law, without reference to conflict of laws principles. Disputes arising in relation to these terms are subject to the exclusive jurisdiction of courts in [Your State/Region].

10. Indemnification

You agree to indemnify, defend, and hold harmless Finecraft Studio Private Limited, its directors, officers, employees, consultants, agents, and affiliates from any third-party claims, liability, damages, or costs resulting from your use of the website, breach of these Terms of Service, or infringement of any intellectual property right.

11. Violation and Termination

Finecraft Studio Private Limited reserves the right, at its sole discretion, to terminate your access to the website without prior notice if it determines that you have violated these Terms of Service or any policies. If your use of any service is terminated, you remain liable for any outstanding payments for previously ordered services/products.

12. Disclaimer

Finecraft Studio Private Limited and its representatives are not liable for damages arising from misuse of customer personal information. Customers are responsible for protecting their confidential information, including passwords, OTPs, and credit/debit card details, and are advised not to share these with anyone claiming to be a Finecraft Studio employee, as no employee will request such information.