1. What is Finecraft Studio?

Finecraft Studio is a brand dedicated to creating handcrafted string art by skilled artisans. We offer a wide range of designs and customizable options, perfect for unique, thoughtful gifts or personalized home décor

2. How do I place a custom order?

We welcome custom orders! You can reach out to us through our contact page or email us directly with your design ideas, dimensions, and color preferences. Our team will confirm the design and give you an estimated delivery time.

3. How long does it take to make and deliver a custom string art piece?

Most custom orders take around 10-12 days to craft, but this may vary based on the complexity of the design. Delivery times depend on your location, and we’ll keep you updated throughout the process.

4. Can I see a preview of my custom design before it’s finalized?

Yes, we provide a design preview or concept sketch before we start crafting your piece, ensuring it meets your expectations. Minor adjustments can be made during this stage.

5. What materials are used in your string art?

Our string art pieces are made from high-quality wood, vibrant string colors, and other premium materials to ensure durability and aesthetic appeal.

6. Do you offer gift-wrapping options?

Absolutely! Let us know during checkout if you'd like your order gift-wrapped. We also offer personalized notes to add a special touch.

7. How should I care for my string art piece?

To keep your string art in excellent condition, avoid direct sunlight and humid areas. Dust gently with a dry cloth to maintain its vibrant look.

8. What is your return policy?

We accept returns within 10 days of receiving your order if the item is defective or damaged. Custom orders are generally non-refundable unless they arrive damaged. For more details, please visit our return policy page.

10. How can I contact Finecraft Studio for further questions?

We’re here to help! Feel free to email us at info@finecraftstudio.com or fill out the contact form on our website for any questions or assistance.